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Prescription enquiries

Repeat prescriptions can now be requested online. Please complete the form and allow 5 working days. Repeat prescriptions will be posted to you using recorded, signed for delivery by Royal Mail only

To book a follow-up, reschedule or cancel an appointment, please email help@baaac.uk
01785561730 / 07300865070
Beacon Autism and ADHD Clinic. Stafford Business Innovation Centre,
Stafford Technology Park, Stafford ST18 0AR

Business enquires

For all other business enquiries, including commercial partnerships, HR support, and finance, please contact
help@baaac.uk

Complaints

Step 1: communicate to us what it is you are unhappy with.
If you are not happy with Step 1,
Step 2: Make a written complaint to our email or by post.
help@baaac.uk
subject: Complaint.
We will contact you within 3 days and will send you a written response in 40 days of your complaint.
All complaints are confidential, be assured that raising a complaint will not affect your care with us.
Step 3: You can get support from different agencies in relation to your complaint.

Please find more details in “how to make a complaint” in FAQ.

Registered office

19 Milford Road, Walton on the Hill, Stafford, ST17 0JY

Postal address (clinic)

Beacon Autism and ADHD Clinic. Stafford Business Innovation Centre,
Stafford Technology Park, Stafford ST18 0AR