01785 561730

07300865070

help@baaac.uk

Prescription enquiries

Repeat prescriptions can now be requested online. Please complete the form and allow 5 working days. Repeat prescriptions will be posted to you using recorded, signed for delivery by Royal Mail only

    Appointment changes

    To book a follow-up, reschedule or cancel an appointment, please email help@baaac.uk

    Business enquires

    For all other business enquiries, including commercial partnerships, HR support, and finance, please contact
    help@baaac.uk

    Complaints

    Step 1: communicate to us what it is you are unhappy with.
    If you are not happy with Step 1,
    Step 2: Make a written complaint to our email or by post.
    help@baaac.uk
    subject: Complaint.
    We will contact you within 3 days and will send you a written response in 40 days of your complaint.
    All complaints are confidential, be assured that raising a complaint will not affect your care with us.
    Step 3: You can get support from different agencies in relation to your complaint.

    Please find more details in “how to make a complaint” in FAQ.

    Registered office

    19 Milford Road, Walton on the Hill, Stafford, ST17 0JY

    Postal address (clinic)

    Beacon Autism and ADHD Clinic. Stafford Business Innovation Centre,
    Stafford Technology Park, Stafford ST18 0AR