Prescription enquiries
Appointment changes
To book a follow-up, reschedule or cancel an appointment, please email help@baaac.uk
Business enquires
For all other business enquiries, including commercial partnerships, HR support, and finance, please contact
help@baaac.uk
Complaints
Step 1: communicate to us what it is you are unhappy with.
If you are not happy with Step 1,
Step 2: Make a written complaint to our email or by post.
help@baaac.uk
subject: Complaint.
We will contact you within 3 days and will send you a written response in 40 days of your complaint.
All complaints are confidential, be assured that raising a complaint will not affect your care with us.
Step 3: You can get support from different agencies in relation to your complaint.
Please find more details in “how to make a complaint” in FAQ.
Registered office
Postal address (clinic)
Beacon Autism and ADHD Clinic. Stafford Business Innovation Centre,
Stafford Technology Park, Stafford ST18 0AR